Support - WebotApp

Support Center

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Email Support

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Phone Support

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Frequently Asked Questions

Everything you need to know about our development process

The timeline varies depending on project complexity. Typically, small projects take 4-6 weeks, while larger projects may take 3-6 months. We'll provide a detailed timeline during the initial consultation.
We need your project requirements, design preferences, target audience, and any specific features you want. Our team will guide you through the requirement gathering process.
We follow an agile development approach, allowing for flexibility in implementing changes. Changes during development are discussed, evaluated, and implemented based on their impact on timeline and scope.
We typically work with a milestone-based payment structure: 30% upfront, 40% at development milestone completion, and 30% upon project delivery. Custom payment plans can be discussed based on project scope.
Yes, we offer secure and reliable hosting solutions. Our hosting packages include regular backups, SSL certificates, and 24/7 monitoring. We can also work with your preferred hosting provider.
We implement multiple security measures including SSL encryption, secure coding practices, regular security updates, and vulnerability scanning. We also provide security recommendations for ongoing maintenance.
Yes, we can take over existing projects. Our team will review the current codebase, suggest improvements, and help with maintenance, updates, or complete redesigns as needed.
Yes, we provide comprehensive training sessions for your team. This includes CMS usage, content management, and basic maintenance. We also provide documentation and video tutorials for future reference.
We build all websites with SEO best practices in mind. Additionally, we offer digital marketing services including SEO optimization, content strategy, and marketing campaign management to help grow your online presence.
We provide priority support for urgent issues. Our support team is available during business hours, and we offer emergency support packages for critical situations that require immediate attention.

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